Felicitą Eye care

Frequently Asked Questions


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FAQ's

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Your prices are so low, are your sunglasses authentic?

All of the sunglasses for sale at Felicita Eye Care are 100% authentic. We do not sell counterfeit merchandise. We offer brand name sunglasses at 20-50% below retail. The savings realized by doing business over the Internet are passed along to our customers.


How much is shipping and handling?

Shipping and handling is £5.50 via Royal Mail Priority Service and £3.50 Standard Delivery. We do accept PAYPAL as a form of payment. Please allow 10-12 business days for shipment. If you want to track your order we suggest using Royal Mail Priority Service. Felicita Eye Care is NOT liable for merchandise lost or stolen in through postal service.


Do the sunglasses on your website come with cases?

Yes, every pair of sunglasses on our website comes with the original manufacturer's hard case or cloth pouch.


How do I know if the sunglasses will fit?

We suggest that you go to your local sunglasses shop and try on the sunglasses before you purchase them to ensure a good fit. Simply make note of the model number plus the name and search for it on our site to get a great price.


I returned my merchandise, when will I receive my credit?

Felicita Eye Care will credit your credit card account once the items are received. Please allow 10-14 days for credit to be given. Every credit card has different posting cycles; please allow 1-2 billing cycles for your credit to appear on your statement.


How do I return merchandise?

Please Contact Us for more information on returns, and we will be more than happy to help you.


What does polarized mean?

Polarized lenses offer extra protection against glare and harmful ultraviolet rays. With polarized lenses the glare is reduced so you can see the plants and fish under water.

 

 

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