Felicitą Eye care Frequently Asked Questions
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Your
prices are so low, are your sunglasses authentic? All
of the sunglasses for sale at Felicita Eye Care are 100% authentic. We do not sell
counterfeit merchandise. We offer brand name sunglasses at 20-50%
below retail. The savings realized by doing business over the Internet are
passed along to our customers.
How
much is shipping and handling? Shipping
and handling is £5.50 via Royal Mail Priority Service and £3.50 Standard
Delivery. We do accept PAYPAL as a form of payment. Please allow 10-12 business
days for shipment. If you want to track your order we suggest using Royal Mail
Priority Service. Felicita
Eye Care
is NOT liable for merchandise lost or stolen in
through postal service. Do the sunglasses on your website come with cases? Yes,
every pair of sunglasses on our website comes with the original manufacturer's
hard case or cloth pouch.
How
do I know if the sunglasses will fit? We
suggest that you go to your local sunglasses shop and try on the sunglasses
before you purchase them to ensure a good fit. Simply make note of the model
number plus the name and search for it on our site to get a great price. I
returned my merchandise, when will I receive my credit? Felicita
Eye Care
will credit your credit card account once the items are received. Please allow
10-14 days for credit to be given. Every credit card has different posting
cycles; please allow 1-2 billing cycles for your credit to appear on your
statement. How
do I return merchandise? Please Contact Us for more information on returns, and we will be more than happy to help you. What does polarized mean? Polarized
lenses offer extra protection against glare and harmful ultraviolet rays. With
polarized lenses the glare is reduced so you can see the plants and fish under
water. |
Send mail to [email protected] with
questions or comments about this web site.
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